Incidents | Cradle Incidents reported on status page for Cradle https://status.cradle.bio/ https://d1lppblt9t2x15.cloudfront.net/logos/c5415337220af374e11da904eb9f4f82.png Incidents | Cradle https://status.cradle.bio/ en Third-party authentication service is down https://status.cradle.bio/incident/965798 Thu, 16 Jul 2026 10:57:00 -0000 https://status.cradle.bio/incident/965798#b9793eec3db9ed35c0e4f36b103254e94f6d65afa8df850204f1f0cee7fc1e85 This incident has been resolved. Third-party authentication service is down https://status.cradle.bio/incident/965798 Thu, 16 Jul 2026 08:21:00 -0000 https://status.cradle.bio/incident/965798#4d573b7116f7d4e0dd9a06446e561005a6ad5ebabfd9f2c0594a0c0e841bc498 The Cradle platform depends on a third-party service (WorkOS) to provide authentication for our customers. WorkOS is currently experiencing an outage which is affecting all our customers. At the moment, nobody can authenticate to the Cradle platform. We will provide an update as soon as we know more about their outage. Login is unavailable https://status.cradle.bio/incident/746944 Mon, 20 Oct 2025 10:08:00 -0000 https://status.cradle.bio/incident/746944#440f562187237525cb48fe1cc41a75912d713d6ced7a065ba7e41f21fe658211 The issues have been resolved and users can login to Cradle again. Login is unavailable https://status.cradle.bio/incident/746944 Mon, 20 Oct 2025 09:31:00 -0000 https://status.cradle.bio/incident/746944#6eb5bdd05afb8164452e47fdb179642aa7fc4ba9d6e3d2fe3931775e54eb622e The upstream provider continues to be impacted by the AWS incident. We continue to be in touch with them and will provide updates here. Login is unavailable https://status.cradle.bio/incident/746944 Mon, 20 Oct 2025 08:22:00 -0000 https://status.cradle.bio/incident/746944#9bf50b687017fc68ea5d63d31c9716780e7b44b26b23d910b1d919525255382b An upstream provider is experiencing issues resulting in errors when logging into Cradle. We are in contact with the provider to restore functionality. Migrating to a new cluster https://status.cradle.bio/incident/468018 Fri, 29 Nov 2024 10:00:00 -0000 https://status.cradle.bio/incident/468018#efc5cfa0fc277888ed764e9a0b8f5e19bfabf0323c3fc16d904e8166d3b68af0 Maintenance completed Migrating to a new cluster https://status.cradle.bio/incident/468018 Fri, 29 Nov 2024 08:00:00 -0000 https://status.cradle.bio/incident/468018#3c1c85aec239b1c00549f8c8fdbe1139a21a5faaa6e857216ab897616585155b We will be migrating our production environment to a new Google Cloud cluster. This process is expected to enhance security and reliability. If you experience any issues impacting your project during this time, please contact our customer support team for assistance.